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CLOUDAPP ACCOUNT DOWNLOAD

There are some video actions specific to CloudApp videos.

Your screen recording is saved in your CloudApp account, attached to the Jira Issue and the name of the video is the name of the Jira Issue number/id.

A window appears with options to preview, retake or save your recording.

At any time during the recording, mouseover the record icon (button left of area) and click the 'stop' icon to stop and finish the recording.

At the end of the countdown, the recording will begin

Click "Share" and a 3-second timer will start counting down.

Click "Record Screen" button to open the window chooser.Add a new screen recording to a Jira Issue You should see the webcam preview in the bottom left. By default, camera and microphone will be toggled to on. To add (create) a new screen recording to a Jira Issue, click the "Add recording" button to open the CloudApp recording interface. When you click the "Add recording" button you will be prompted to accept permissions for Atlassian to access your camera and microphone.Ī Jira Issue can have one or more video attachments. Clicking your email address redirects you to your CloudApp dashboardĬloudApp for Jira requires access to your camera and microphone. You will see your CloudApp email in the top-right corner of the app. You are now redirected back to Jira and successfully connected to your CloudApp account.Sign in to your existing or create a new CloudApp account.Accept permission for Jira to access your CloudApp account.

Atlassian will ask you to sign in with your CloudApp account.

You will then be presented with a login button.

Accept authorized access to your Atlassian account.

Click "CloudApp" to open the screen recorder area.

In order to get started, Jira needs permission to authorize and authenticate your CloudApp account. If CloudApp is not visible you may need to click the ellipsis button to display additional apps.Īuthorize & Authenticate CloudApp for Jira Once CloudApp Screen Recorder for Jira is installed in your Jira project/workspace, you should expect to see "CloudApp" at the top of an existing Jira Issue along with any other third-party Jira apps you may have installed. Your screen recordings are saved in your CloudApp account and automatically attached to your Jira Issue.

CLOUDAPP ACCOUNT DOWNLOAD

Record your screen right from a Jira Issue (no download or separate app required). Now, you communicate better with CloudApp Screen Recorder for Jira. Project communication is tough even for the very best out there! Across various tools, contexts, industries and cultures, it’s often recognized as one of the toughest barriers to effective collaboration. We get a lot of customer tickets from our website and if I paste a link into a chat it doesn't show a preview.Bring Jira Issues to life by creating CloudApp screen recordings in Jira Would love to see a Giphy integration so I can search for my stuff and maybe search for something that makes me or a team member laugh that I could share.

Visual search had been really great so far too. Usually I have to copy a short CloudApp link to a ticket or upload the gif directly but I'd love to see it made a bit easier. Since we use Zendesk, I find myself wishing that CloudApp had a Zendesk integration. We do our best!! But with CloudApp I can send a short video that I personally made in 10-15 seconds answering a question visually, rather than writing out a couple paragraphs of text. We get a ton of questions from our customers but they don't always quite understand our documentation. At first I was just using it to take a few screenshots here and there, but what ended up being hugely helpful in my day to day support workflow was being able to answer our customers questions with a quick custom video. Started out where a few of my team members in the customer support team were using it, so I jumped in to give it a try too.